Installations

  • Ponds

  • Aquatic Wetland Filtration

  • Waterfalls

  • Paving

  • Aerators & Fountains

Maintenance

  • Leak Detection

  • Pump Replacement

  • Spring & Fall Maintenance

  • Faceplate Replacement

  • Pond Makeovers

Classes

  • Hydroponic

  • Aquaponic

  • Indoor Gardening

  • Pond Installations

  • Pond Maintenance

  • Leak Detection

Consults

  • Ponds & Waterfalls

  • Aquaponics

  • Hydroponics

  • Wetland Filters

  • Permaculture

  • Indoor Gardening

  Don't see what you need? Give us a call at 317-996-3106 

 
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Click on a category below to see the questions (then click the dropdown arrow).

Service Questions

How do I schedule an appointment to get my pond serviced?


We ask that everyone fill out a service contract. You can reach out to us via the contact form on the service page, give us a call (317-996-3106), or email us at info@aquaticdesign.net.




What do I do if I think my pond has a leak?


The first thing we ask people to do is to fill up their water feature to a normal level and then turn it off. Take note of the water level, then let it sit for 24 hours and check to see if the water level has gone down. This helps us identify if the potential leak is in the pond section or the waterfall section. After you have done this, please reach out to us via phone (317-996-3106), email (info@aquaticdesign.net), or via the contact / service page.




How far do you drive for a job?


We will drive just about anywhere for a job. If the job site is particularly far away, we do ask for a nominal vehicle fee. Give us a call if you have questions specific to where you are. Our phone number is 317-996-3106.





Maintenance Questions

How far do you drive for a job?


We will drive just about anywhere for a job. If the job site is particularly far away, we do ask for a nominal vehicle fee. Give us a call if you have questions specific to where you are. Our phone number is 317-996-3106.




How do I schedule an appointment to get on the maintenance schedule?


We ask that everyone fill out a maintenance contract. You can reach out to us via the contact form on the service page or give us a call at 317-996-3106. We can also mail or email you the form.




What is included in our maintenance contract?


The services we provide will vary by type of water feature. For a standard pond we:

  • Install and or remove leaf netting
  • Drain the water feature with equipment we bring
  • Net fish and place in aerated tubs that we provide
  • Remove as much sediment and string algae as possible
  • Vacuum leaves and sludge from the bottom of the water feature
  • Check and clean all pumps, filters, skimmer boxes, and lighting
We can do nearly anything your water feature needs to look its best. We can also do the following upon request-- there may be an additional charge for supplies or treatments
  • Fertilize all aquatic plants
  • Treat for algae problems
  • Help diagnose fish for illness or disease (we are not responsible for any fish death)
We also inspect equipment for wear and tear and suggest corrective actions. However, repairs and extra services are not a part of our maintenance contract and are billed separately.




How long will it take you to clean my pond?


Each pond is unique, therefore it is difficult to estimate the time required. Most ponds require two people, and a 1,000 gallon pond would take those two people around 3 hours to remove the fish, drain, clean the pond and equipment, refill the pond and restore the fish. We would love to talk to you about your specific pond. You can stop by our shop or give us a call at 317-996-3106.